Terms of use
Terms of Use
Last updated: 10 September 2026
These Terms of Use govern your access to and use of the website www.sign-seal.co.uk, together with any online services, portals, software, applications or digital services made available by SIGNSEAL LTD (“SignSeal”, “we”, “us” or “our”) where these Terms of Use apply.
Please read these terms carefully before using our website or digital services.
By accessing or using www.sign-seal.co.uk or a SignSeal digital service, you agree to comply with these Terms of Use.
If you do not agree with these terms, you should not use the relevant website or service.
1. About Us
www.sign-seal.co.uk is operated by:
SIGNSEAL LTD
Company number: 15065690
VAT number: 447936549
Business address:
Unit 36, Andersons Industrial Estate
Lower Park Road
Wickford
Essex
SS12 9EJ
United Kingdom
Website: www.sign-seal.co.uk
Email: info@sign-seal.co.uk
Telephone: 01268 944 015
SignSeal provides signage, graphics, printing, fabrication and associated services together with digital and technology-based products and services.
These may include:
signage design, manufacture and installation;
vehicle graphics and wrapping;
window graphics;
large-format printing;
CNC and laser-cut products;
fabricated signage and lettering;
digital signage;
digital menu systems;
information displays;
touchscreen and self-service kiosks;
tablet-based systems;
commercial display solutions;
device configuration and deployment;
managed-device solutions;
bespoke or customised software;
content-management solutions; and
associated technical support.
2. Scope of These Terms
These Terms of Use primarily govern use of:
customer or administrative portals operated by SignSeal where these terms are referenced;
software applications supplied or operated by SignSeal where these terms apply;
online content-management services;
digital signage and kiosk management interfaces;
device-management services; and
other digital services that link to or expressly incorporate these Terms of Use.
Separate terms may apply to the purchase of goods and services from SignSeal.
Where a quotation, contract, licence, service agreement, support agreement or other written agreement contains terms that differ from these Terms of Use, the specific written agreement will take precedence in relation to the relevant product or service.
3. Access to Our Website
www.sign-seal.co.uk is made available primarily to provide information about SignSeal, showcase our work and services, allow prospective and existing customers to contact us and provide access to relevant business services.
We may change, update, suspend or withdraw all or part of the website from time to time.
We do not guarantee that www.sign-seal.co.uk, or any particular content on it, will always be available or uninterrupted.
We may restrict access to parts of the website where reasonably necessary for maintenance, security, operational or business reasons.
4. Information on Our Website
We take reasonable care when preparing information published on www.sign-seal.co.uk.
However, website content is provided primarily for general information and should not be treated as a binding quotation, technical specification or contractual commitment unless expressly stated otherwise.
Images, illustrations, visualisations, product descriptions, dimensions, specifications, colours and examples displayed on the website may be representative.
Final specifications for customer work will be determined by the relevant quotation, artwork approval, specification or written agreement.
We may update website content without notice.
5. Quotations and Website Enquiries
Submitting an enquiry through www.sign-seal.co.uk does not create a contract between you and SignSeal.
Any pricing displayed on the website, unless expressly identified as a binding offer, is indicative only.
A contract for SignSeal products or services will normally arise only after the relevant quotation, specification or order has been accepted in accordance with our applicable Terms & Conditions.
Website availability does not guarantee product availability, manufacturing capacity or a particular installation date.
6. Accounts and Restricted Areas
Certain SignSeal services may require a user account, administrative account, PIN, access link or other authentication method.
Where an account is provided, you are responsible for:
providing accurate account information;
keeping your credentials secure;
preventing unauthorised access;
ensuring accounts are only used by authorised persons;
maintaining appropriate security on devices used to access the service; and
notifying us promptly if you believe an account has been compromised.
You must not deliberately share administrator credentials with unauthorised persons.
We may temporarily restrict, suspend or reset access where we reasonably believe this is necessary to protect an account, customer, device, system or service.
7. Authorised Business Users
Some SignSeal software and digital services are supplied to organisations for use by their staff, customers, contractors or other authorised users.
If you access a service through an organisation, your use may also be subject to that organisation’s own policies and instructions.
The organisation responsible for the account is responsible for determining who should be authorised to access its systems unless otherwise agreed with SignSeal.
8. Acceptable Use
You may use our website and digital services only for lawful purposes.
You must not knowingly use www.sign-seal.co.uk or any SignSeal service:
in breach of applicable law or regulation;
for fraudulent or deceptive purposes;
to infringe another person’s intellectual-property rights;
to harass, threaten or unlawfully discriminate against another person;
to distribute unlawful or malicious material;
to introduce viruses, malware, ransomware or other harmful code;
to gain unauthorised access to accounts, systems, networks or devices;
to interfere with the normal operation of a service;
to circumvent authentication or security controls;
to probe, scan or test vulnerabilities without written authorisation;
to obtain information you are not authorised to access;
to deliberately overload or disrupt infrastructure;
to impersonate another user or organisation;
to use another person’s credentials without permission; or
in any manner reasonably likely to compromise the security or availability of our systems or those of another customer.
9. Automated Access and Scraping
You must not use automated systems to extract, scrape, harvest or systematically reproduce substantial amounts of information from www.sign-seal.co.uk without our prior permission, except where such activity is permitted by applicable law and cannot lawfully be restricted.
You must not use automated activity in a manner that materially interferes with the operation, performance or security of our website.
10. Intellectual Property
Unless otherwise stated, the content of www.sign-seal.co.uk and SignSeal digital services is owned by or licensed to SignSeal Ltd.
This may include:
branding;
logos;
photographs;
graphics;
illustrations;
text;
layouts;
designs;
artwork;
software;
source code;
interfaces;
databases;
documentation;
processes; and
other materials.
Applicable copyright, trademark and other intellectual-property laws protect these materials.
You may view and use website content for legitimate personal or business purposes connected with considering or using SignSeal products and services.
You must not reproduce, commercially exploit, modify, distribute or represent SignSeal content as your own without permission unless permitted by law.
11. SignSeal Artwork and Designs
Concept artwork, mock-ups, layouts, drawings and design work produced by SignSeal may contain intellectual property belonging to SignSeal.
The provision of a visual proof or quotation does not automatically transfer ownership of the underlying design, editable artwork or production files.
Rights relating to commissioned design work will be governed by the applicable quotation, Terms & Conditions or other written agreement.
12. Customer-Supplied Content
You may provide us with information or materials including:
logos;
artwork;
photographs;
text;
documents;
spreadsheets;
databases;
menus;
product information;
videos;
graphics; and
other digital content.
You retain any rights you already hold in your content.
By supplying content to us, you grant SignSeal permission to use, reproduce, process and modify that content to the extent reasonably necessary to provide the requested products or services.
You are responsible for ensuring that you have the necessary rights, permissions and lawful basis to provide that content to us.
You must not knowingly provide content that is unlawful or infringes another person’s rights.
13. Software Services
SignSeal may develop, configure, supply, host or maintain software for customers.
The features and functionality available will depend upon the relevant service, quotation or specification.
Unless expressly agreed otherwise, access to software does not transfer ownership of:
source code;
underlying software;
frameworks;
reusable components;
development tools;
databases or database structures;
system architecture; or
SignSeal intellectual property.
A customer may instead receive a right or licence to use the software for the agreed purpose.
14. Software Development and Changes
Software and digital services may be updated periodically.
Updates may include:
bug fixes;
security improvements;
compatibility changes;
performance improvements;
interface changes;
additional functionality; and
changes required because of third-party platforms or operating systems.
We may make reasonable technical changes without notice where they do not materially alter the fundamental purpose of the service.
Material customer-specific development outside the agreed scope may be separately chargeable.
15. Digital Signage and Digital Menu Systems
Customers using digital signage, menu-board or content-management services are responsible for the accuracy and legality of the content they publish.
This includes responsibility for:
prices;
product descriptions;
allergen or regulatory information;
promotional claims;
opening times;
images;
copyright;
trademarks; and
other customer-controlled content.
SignSeal is not responsible for inaccuracies in content supplied, entered or approved by the customer unless we have specifically agreed to create or verify that content.
16. Kiosks and Self-Service Systems
Kiosk and self-service systems may depend upon several components including:
physical hardware;
operating systems;
applications;
internet connectivity;
local networks;
cloud services;
third-party APIs; and
peripheral devices.
The customer is responsible for providing suitable operating conditions, power, connectivity and physical security unless these are specifically included within the agreed SignSeal service.
17. Managed Devices
SignSeal may provide configuration, deployment, administration or support services for tablets, displays, kiosks and other commercial devices.
These services may involve enterprise device-management technology.
Where authorised by the customer, management functionality may include:
configuring device settings;
deploying applications;
configuring kiosk or restricted-use modes;
applying security policies;
monitoring device status;
reviewing compliance information;
performing diagnostic actions;
remotely updating configurations;
restricting specified functionality; and
taking other reasonable administrative actions within the agreed scope.
Customers are responsible for ensuring they have appropriate authority to place devices and users under the relevant management arrangements.
18. Device Management and User Privacy
The information available through managed-device services depends upon the device, operating system, configuration and third-party management platform.
Where applicable, customers are responsible for informing their users that devices are managed and for meeting any legal obligations applicable to their workforce, customers or other device users.
SignSeal will process personal information associated with managed devices in accordance with our Privacy Policy and, where applicable, as a processor acting on behalf of the relevant customer.
19. Third-Party Platforms and Services
SignSeal products and services may rely upon or integrate with products operated by third parties.
These may include:
device-management platforms;
operating systems;
hosting providers;
cloud infrastructure;
communications services;
mapping services;
payment providers;
APIs;
content platforms; and
other technology providers.
Use of a third-party product may also be subject to that provider’s terms and policies.
SignSeal does not control third-party platforms and cannot guarantee that they will remain unchanged or continuously available.
20. Third-Party Changes
A third-party provider may change its:
software;
APIs;
licence terms;
pricing;
technical requirements;
functionality;
compatibility; or
availability.
Where such a change affects a SignSeal service, we will make reasonable efforts to maintain the service where commercially and technically practical.
Additional work required because of substantial third-party changes may be chargeable where appropriate.
21. Service Availability
We aim to provide reliable digital services but do not guarantee uninterrupted availability unless a specific service-level commitment has been agreed in writing.
Services may occasionally be unavailable because of:
scheduled maintenance;
emergency maintenance;
software updates;
hardware failures;
internet or network outages;
hosting failures;
cyber-security incidents;
third-party outages;
power failures; or
circumstances outside our reasonable control.
Where practical, we will seek to restore services within a reasonable period.
22. Maintenance
We may perform maintenance on systems from time to time.
Where maintenance is likely to cause significant planned disruption to an ongoing customer service, we will make reasonable efforts to provide appropriate notice where practical.
Emergency maintenance may be undertaken without advance notice where necessary to protect security, data or service integrity.
23. Security
We take reasonable technical and organisational measures to protect systems under our control.
Users must also take reasonable security precautions.
You must notify us promptly if you become aware of:
unauthorised access;
compromised credentials;
suspicious account activity;
malware;
a lost or stolen managed device; or
another security issue affecting a SignSeal service.
We may take reasonable immediate action to protect affected systems.
24. Backups and Business Continuity
Where backup services are expressly included within a SignSeal service, the scope and retention of those backups may be defined separately.
Unless specifically agreed otherwise, customers remain responsible for maintaining appropriate copies of business-critical information and suitable business-continuity procedures.
A digital service should not be treated as the customer’s sole business-continuity mechanism unless this has expressly formed part of the agreed solution.
25. Data Protection
Personal information processed through www.sign-seal.co.uk and our services will be handled in accordance with our Privacy Policy and applicable data protection law.
Depending upon the circumstances, SignSeal may act as a data controller or as a data processor acting on behalf of a customer.
Where appropriate, separate data-processing terms may apply.
26. Confidentiality
Information provided through customer systems may be commercially sensitive or confidential.
We will take reasonable steps to restrict access to customer information to persons who reasonably require access to provide, maintain, secure or support the relevant service.
Confidentiality obligations may also be contained within individual customer agreements.
27. Suspension of Digital Services
We may temporarily suspend or restrict access to a digital service where reasonably necessary because of:
a serious security risk;
suspected unauthorised access;
unlawful use;
material breach of these Terms;
risk to other customers or infrastructure;
required maintenance;
non-payment where the applicable commercial agreement permits suspension; or
legal or regulatory requirements.
Where reasonably practical, we will attempt to contact the affected customer.
28. Termination of Digital Services
Termination rights for paid, subscription or customer-specific services will normally be determined by the applicable quotation, licence, contract or service agreement.
Following termination, access to systems may be withdrawn and customer information may subsequently be deleted in accordance with the relevant agreement, our Privacy Policy and applicable legal requirements.
Customers should arrange to export information they reasonably require before a service ends where export functionality is available.
29. Links to Other Websites
www.sign-seal.co.uk may contain links to third-party websites.
These links are provided for convenience or information.
We do not control third-party websites and are not responsible for their content, security, availability or privacy practices.
A link does not necessarily mean that SignSeal endorses the third party.
30. Viruses and Malicious Software
Although we take reasonable security measures, we cannot guarantee that our website or every digital service will always be completely free from vulnerabilities or malicious software.
You are responsible for maintaining appropriate security protection on systems and devices used to access online services.
You must not knowingly introduce malicious software into SignSeal systems.
31. Reliance on Website Information
Information on www.sign-seal.co.uk is provided for general informational purposes.
You should obtain a formal quotation or written specification before relying upon website information when making purchasing, installation, engineering or other significant business decisions.
32. Limitation of Liability
Nothing in these Terms excludes or restricts liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the extent permitted by law, SignSeal will not be responsible for losses resulting solely from circumstances outside our reasonable control or from the user’s misuse of our website or services.
For business users, subject to applicable law and any specific contractual agreement, SignSeal will not normally be liable for indirect or consequential losses including:
loss of profit;
loss of revenue;
loss of anticipated savings;
loss of business opportunity;
loss of goodwill; or
business interruption.
Specific commercial agreements may contain additional or different limitations appropriate to the relevant service.
33. Consumer Rights
Nothing in these Terms of Use is intended to exclude or restrict statutory rights that cannot legally be excluded.
Where you use our website or services as a consumer, applicable consumer-protection law will continue to apply.
34. Indemnity for Business Users
Where you are using a SignSeal service in the course of business, you are responsible for claims arising directly from unlawful content or data that you have knowingly supplied or published through the service, or from your material misuse of the service, subject to applicable law.
This provision does not apply to the extent that the claim results from SignSeal’s own breach, negligence or unlawful conduct.
35. No Partnership or Agency
Use of www.sign-seal.co.uk or a SignSeal digital service does not create a partnership, joint venture, employment relationship or agency relationship between SignSeal and the user.
36. Transfer of Rights
You may not transfer contractual access to a customer-specific SignSeal digital service to another organisation without our consent where that transfer would materially affect the service, security or commercial agreement.
SignSeal may use employees, contractors, hosting providers and other appropriate suppliers to perform parts of its services.
37. Failure to Enforce These Terms
If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
38. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
39. Changes to These Terms
We may update these Terms of Use periodically to reflect changes to:
our website;
products and services;
technology;
security requirements;
third-party platforms;
business practices; or
applicable law.
The latest version will be published on www.sign-seal.co.uk with the date it was last updated.
Where a material change affects an ongoing contracted digital service, any notification requirements contained within the relevant customer agreement will continue to apply.
40. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of England and Wales.
Subject to any mandatory consumer rights, the courts of England and Wales will have jurisdiction over disputes arising in connection with these Terms or use of our website and digital services.
41. Privacy
Use of www.sign-seal.co.uk and SignSeal digital services is also subject to our Privacy Policy, which explains how SignSeal collects, uses, stores and protects personal information.
Where cookies or similar technologies are used, further information may also be provided in our Cookie Policy.
42. Contact Us
Questions regarding these Terms of Use can be directed to:
SIGNSEAL LTD
Unit 36, Andersons Industrial Estate
Lower Park Road
Wickford
Essex
SS12 9EJ
United Kingdom
Website: www.sign-seal.co.uk
Email: info@sign-seal.co.uk
Telephone: 01268 944 015
Company number: 15065690
VAT number: 447936549